GVSUD COVID-19 Update
Last month GVSUD closed its lobby due to COVID-19 to help protect both customers and employees. At that time we asked customer to submit payments and other information via the night drop. For customers that need to submit Service Applications we requested those be sent via email or fax to our office.
Recent news reports state that statistics currently show a dramatic rise in cyber security threats to businesses and individuals. GVSUD’s management team is determined to do everything we can to keep our customers and employees informed and safe.
At this time, the safest way for our customers to submit their information is in the night drop or via fax. GVSUD understands this may be difficult during this time to drive to the office or locate a fax machine due to the effects of COVID-19 and how it has changed our community and how we conduct business.
As soon as it is safe to reopen the lobby, we will do so and will inform customers via our website. Until then we will continue to accept emailed documents but you need to understand the risk of emailing personal information.
Below are some useful and helpful tips to keep yourself safe on the internet.
- Do not use public or unsecured Wi-Fi connections.
- Ensure that your computers, laptops and tablets antivirus programs are up to date and protects against phishing.
- Verify the web addresses that you are visiting. The most secure web browser will start with https://
Please be mindful when sending personal/financial information via any avenue.
If you have any questions or concerns please feel free to contact the office at 830.914.2330 or firstname.lastname@example.org .
Thank you for your continued support and understanding during these uncertain times.
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