FAQs • Green Valley SUD, TX • CivicEngage

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What happens after I place a call and report the problem?: Green Valley Special Utility District will follow up with the location you have described by finding the responsible party and making certain that he or she is aware of teh rules. Most people correct the problem with this intervention.

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Watering Rules

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1. What are the watering rules for the Year-Round stage?

You may use a sprinkler to water BEFORE 10:00 a.m. or AFTER 8:00 p.m. (However, you can still water outdoors by hand at any time.)
Do not allow water to run off the lawn into the street. It is considered water waste.

2. How do I report water waste when I see it?

You can call 830-914-2330 and speak to the Customer Service Department or you can report water waste online.

We appreciate your help!

3. What happens after I place a call and report the problem?: Green Valley Special Utility District will follow up with the location you have described by finding the responsible party and making certain that he or she is aware of teh rules. Most people correct the problem with this intervention.