In the past 10 years, the average District-wide demand for water connections has increased by 4.95% each year. Since we encompass three of the fastest-growing counties in Texas and the USA, we anticipate a continued high level of growth in demand for our services.
Starting with 150 customer connections in 1963, we now total more than 14,000 customer connections, serving some 40,000 residents.
In the past year, Green Valley set 800 water meters and 300 sewer connections – a distinct record for the number of new connections in one year.
The District has grown with the number of connections in the ground, but with the number of employees as well. The District's employee count has almost doubled in the year 2020. The current occupancy level of the current building is 20 employees.
The District currently has 42 employees with 2 positions that have yet to be filled.
Questions and Answers
GVSUD's Policy for Handling Customer Questions
We review all questions that customers submit. If several individuals ask the same queries (but word them differently), we will merge them into one question to not be redundant. We also correct grammatical errors and punctuation, derogatory comments, and other parts of the query that are not germane to the question.
Then, we will post the question, along with the answer.
Questions and/or answers are periodically added, deleted, moved, changed, updated, corrected, and/or merged for clarity and accuracy.
Answers will be listed next to the question in a bold and italicized format. The most recent answers will be posted at the top.
Posted to the website on February 19, 2021
Why is the mail-out being mailed out from North Carolina?
The company GVSUD uses for mail-outs is a direct partner with our Utility Billing software. Previously GVSUD utilized Utility Billing Software and a third-party mailer company that was not directly connected, creating other issues that caused delays.
Why are the proposed office spaces for the new facility so large?
GVSUD's current office spaces average 9.5 feet x 10 feet, and with desks and equipment needed for day-to-day duties, there is not adequate space. Moving forward, if the need to share office space occurs, the larger office spaces will allow us room to do so a bit more comfortably.
How is the architect's fee scheduled? Is it a flat rate or a percent of the overall project value?
TSG's agreement is a fixed fee.
Does GVSUD provide the proper PPE for its lineman? Should the linemen even have been wet and muddy?
GVSUD provides employees with proper equipment, including uniforms and an annual boot allowance. Although we provide the equipment, the reality is that linemen work in wet and dirty conditions – it is the nature of the job.
How can GVSUD plan for a facility to last 40 years into the future? Maybe 20 years. It isn't going to be enough in 40 years.
That is an excellent point. The current design should provide ample space for an estimated 20 years. Also, areas for expansion have been preplanned, adding another 20 (estimated) years to the facility's whole life. Thus the 40-year comment.
Posted to the website on or before January 15, 2021
Why does Green Valley Special Utility District (GVSUD) need a new facility?
The new proposed facility is an immediate solution to providing better customer service, furnishing our current employees with a functional workspace, and provide us with the transport and storage capacity to maintain service to existing and future customers.
Is a new facility required for GVSUD to continue to provide water and wastewater services to its customers?
Yes, this facility affords us the ability to provide sustainable, well organized, and cost-efficient service to our customers, both current and future.
When was the investigation started regarding the facilities' needs of GVSUD?
The inquiry regarding a need for new facilities began in February 2017.
What options did GVSUD examine regarding its need for facilities?
GVSUD researched several options: an addition to its existing structure similar to, but much larger than the facility addition done in 2003; purchase of "portable buildings," but there were little cost advantages to that; purchase or lease of an existing building in our area; or the purchase of land to construct a new facility.
Our existing facility's limited warehouse and storage space was a primary driver to expand GVSUD's footprint.
GVSUD had an addition built on to our current building in 2003 when we had 14 employees. During the past 17 years, we have grown to 43 employees and long outgrown the existing structures –administrative building and warehouse and inventory storage area.
The Board's research ultimately showed a new and larger facility to be the most efficient, cost-effective solution. GVSUD has both current and long-term needs for a facility with enough space to handle customers, house administrative and field employees, store inventory, and equipment.