- Home
- Customer Service
- Rates & Policies
Rates & Policies
Listed you will find our current rates and policies. If you do not find the information you need, please contact our office and we will provide it for you.
New Water Service Connections
Green Valley Special Utility District must inspect all new water service connections. To schedule appointments call 830-914-2332. Please note: should a backflow prevention device be installed, a thermal expansion valve must be operational on hot water heaters to prevent plumbing damage. A vacuum breaker must be installed on each outside faucet.
-
Agricultural Customer Qualifications
In consideration of the current drought conditions and its effect on the agricultural community serviced by Green Valley Special Utility District, the District's Board of Directors has approved a special use rate that may be used by those who qualify.
-
Locked Meters
To have a meter unlocked or service turned on will require you the customer to be present and have access to the residence before service is restored.
-
New Meter Installation & Sewer Costs
New meters will be set within two weeks (weather permitting) after the application is approved and payment is made in full.
-
Sale or Rental Property Costs
Upon sale or transfer of property, the final bill will be taken from the deposit. The remaining balance will be refunded.
-
Standard Residential Service Rates
Find information about our standard residential service rates.